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Privacy PolicyPrivacy Policy

tri-Ace Inc. (hereinafter referred to as "Company") strongly recognizes the importance of protecting personal information and handles the acquired personal information as follows.

1. Definition of personal information
Personal information is information on real individuals that may include information that can identify a specific individual by name, address, telephone number, e-mail address and other descriptions included in the information (includes information that can be easily verified to identify a particular individual).

2. Purpose of use of personal information
The company will gather personal information in a lawful and fair manner. Personal information not authorized or unintended by the person will not be collected.

3. Purpose of use of personal information
The company will use collected personal information for the following purposes and not beyond this range.
・to provide product and service
・to respond to support requests about the product and service
・to advertise and promote product and service
・for marketing data surveys, statistics and analysis
・career opportunities information sharing, applications, comments and responding to support requests

4. Disclosure of personal information to third parties
The company will not disclose information to third parties except in the following situations.
・consent from the individual
・a formal request from a legitimate authority based on laws and regulations from the court, police, tax office or other institution
・third party organization that has a non disclosure agreement with the company
・in cases where disclosure is permitted based on the Personal Information Protection Act or other laws and regulations

5. Management of personal information
The company will have necessary security to prevent unauthorized access, loss, destruction, alteration, leakage of personal information, with the proper supervision and training of employees in handling and management of personal information.

6. Changing and removing personal information
The company will appropriately respond to, in accordance with the Personal Information Protection Law and other laws and regulations, requests of disclosure, corrections, deactivation, deletion requests.

7. Personal information inquiries
For inquiries concerning the handling of personal information, please contact us through the support form.